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FAQs

 

Why enroll at Swim Mechanix?
 

With passionate Instructors who undergo regular industry training, our swim school is growing, not only in customers, but also in reputation. Our advertising is 90% word of mouth which certainly says something!

Our facilities have fully enclosed change rooms attached to the pool areas .

What do I bring to lessons?

 

All swimmers must wear suitable bathers and bring a towel, change of clothes, thongs/shoes, goggles, their Swim Mechanix issued swim cap and a water bottle.

 

Parents participating in baby & toddler classes are encouraged to wear a loose fitting t-shirt over bathers.

 

All infants & toddlers MUST wear a disposable or reusable swim nappy each time they are in the pool. Regular nappies are not suitable.

 

*Please note, if your child is not yet toilet trained and is not wearing a swim nappy, you will be turned away from your class.

 

How long will my child be in this level?

 

All children learn at their own rate and progress differently.

 

Infant & Toddler lessons are catagorised into similar age ranges within 6 months of each other. The ages determine which strand they are within the Royal Life Saving Infant Aquatics program. They will progress through the levels as they get older.  Infant Aquatic Stages can be found at https://royallifesavingwa.com.au/programs/infant-aquatics/levels

 

Preschool & School aged children will move levels once they have achieved the specific skills as per their Instructor's Swim & Survive assessment sheets. For consistency, we like to see children be successful at a skill 3 times per lesson over 3 lessons. On average, children may spend 2 to 3 terms in the same level.  All children will receive a certificate of attainment once the level is achieved.  Swim & Survive Stages can be found at https://royallifesavingwa.com.au/programs/swim-and-survive/levels

 

What if my child is sick?

 

Firstly, that's terrible, we hope that they recover soon.

When notified in advance, a make up token can be applied to your online account. These can be used during any term in which your learner is enrolled in regular lessons. 

 

My child has a severe illness/accident

 

We can offer credits towards a consecutive "term" of lessons in cases where an extended period of time is required away from lessons due to severe illness or an accident that requires ongoing treatment. Please contact us via email in these cases.

 

We're going away on a holiday and will miss some classes

 

Booking a place in our swim school often means someone else misses out. We do not offer a reduced fee or credits for the time away so please consider your options when looking to enroll.

 

Do you offer a Trial Lesson?
 
Yes, your child can participate in a paid trial lesson during one of our classes. Once completed, you will receive further information on the most suitable class to enrol into.
How do I enroll?

 

Create an Account in our Customer Portal and download the iClasspro App (swimmechanix) to book & pay online, track your child's progress and update your personal details including payment options.

 

Other Policies

 

  • COVID 19 - Current guidelines for our community lease with the Education Department states that all staff and participants onsite without a mask much show proof of double dose vaccination.  You will be required to be vaccinated to participate in parent & baby/toddler classes or our Adult lessons.

  • Cancellation of classes may occur when unforeseen circumstances arise. We will do our best to notify you ahead of time and provide you with either a replacement lesson or credit via email soon afterwards. For this reason, please update your contact details using the Customer Portal or iClassPro App and if using the App, allow PUSH notifications.

 

  • While both parents are encouraged to participate and watch their children in lessons, Infant & Toddler lessons require only 1 parent in the water during class. Parents are most welcome to take turns each week if they choose to.

 

  • Withdrawal from the program must be received in writing at least 2 weeks prior to the start of the next Term. Emails are sent regarding term dates and bookings well before the start dates.

 

  • Spectators are welcome to attend but please note that we can not accommodate everyone. Keep noise to a minimum on deck so that your children can learn without distraction.

 

  • Photography of your child during class is permitted, however these can not be used for any publicity or internet use due to Privacy laws in Western Australia. Failure to comply with this legislation may result in a total ban on deck of electronic equipment including mobile phones. Please note that Videography during classes is not permitted at all.

For any other information not found within our FAQ, please Contact Us and we will respond as soon as possible.